I just leased an E350 4 Matic from you in November. When will the new body style be available and how much of a difference will there be from the current style?

The new E Class Mercedes Benz will be launched in model year 2010, which should be around September of 2008. We have very little information about the car. We have yet to see pictures of it nor do we have any pricing information yet. As soon as we do, we will provide it to you. We thank you for your purchase of your E350 4 Matic and hope that your experience with our company and your enjoyment of the vehicle is/was outstanding.

Herb

I’m new to the United States. What documents and personal information do I need to provide or bring with me if I would like to buy or lease a car from Herb Chambers?

Thanks for your inquiry. Based upon what you have told me you will need a US drivers licence, an established good credit history @ home, to be at least 18 and have a US social security card. May I recommend to you that you submit one of our on-line credit applications on www.herbchambers.com . You will find it under “Financing” then choose “Apply For Financing”. It will be kept confidential and be directed to a financing Client Care Specialist for a pre approval.
Then we will be able to let you know exactly where you stand.

Don’t worry, with all the Colleges & Businesses in New England we do help people such as yourself all the time. You are going to love buying a car from a Herb Chambers dealership!

What exactly is a Herb Chambers Certified Vehicle?

Glad you asked! Let me start by talking about customer satisfaction & pricing.

You rarely enjoy negotiating price during a pre-owned purchase…Right? So we have eliminated it & introduced SMART Pricing effective this year.

Cool name but what exactly does that mean? You told us you wanted all the information you needed to make an intelligent decision right up front in a simple, straight forward honest format so you can spend your time evaluating the vehicle(s) and not repeatedly going back and forth in an effort to find out what the real price is…all the time wondering if somebody else was getting a better deal.

Let me assure you, this is for real, and we think it is the best and most informative way for you to buy your next Pre-Owned Car, Truck, Van OR SUV.

Our very sophisticated pre-owned vehicle software has shopped the entire New England inventory for similar vehicles that best match by year, make, model, trim level, options and mileage. We then use that research to establish our Negotiation Free SMART Price in order to give you confidence that you are getting the Best Value in the Marketplace. A superior condition vehicle almost always priced BELOW Kelley Blue Book! How’s that for value?

Wait there’s more. As always, we also include the following:

• New England’s Largest Pre-Owned Inventory, with up to 2000 to choose from.
• Complete Safety Checks as every Herb Chambers Certified Pre-Owned vehicle undergoes a rigorous reconditioning process and a multi point safety inspection. Items including tires, brakes, exterior, interior, spotless detailing and mechanical soundness—even oil, fluids and services are reviewed as part of the process. Quite simply, nobody does more to insure that you are buying a quality product.
• A Pre-owned Portfolio for you to keep where you can even see all the work we’ve performed & the CarFax report for the vehicle you have selected.

Want more? OK, how about an industry leading one of a kind, 3-day money-back guarantee AND a 30 Day Trade In Guarantee (check out www.herbchambers.com for complete details). If you decide you don’t like the Herb Chambers Certified Vehicle you purchased for any reason, just bring it back to us and get your money back or something else! It’s as simple as that!

Lastly, I’m perhaps most pleased that our team has been nationally recognized as having the highest Customer satisfaction ranking in the United States as nobody has won more J.D. Power & Associates awards for Customer Satisfaction. Period.

When you buy from one of my dealerships you’ll have the peace of mind knowing you are truly getting the best deal and service we can provide, today, tomorrow and for years to come for all your transportation needs.

I often say, “We don’t sell cars, we help people buy them”. This isn’t a marketing slogan. It is our way of doing business, and our Negotiation Free / SMART Process on our pre-owned vehicles is just one of the ways we do it.

I’m Herb Chambers and I want to thank you for considering us for the purchase & service of your next vehicle.

Herb

Why should I buy from one of your Dealerships Herb?

The simple answer to your question is convenience, selection, savings and ease of doing business. We try to make car buying in general as painless as possible and we try on the Internet, to even take it to the next level.

We offer no hassle, negotiation free “SMART” pricing on all our Herb Chambers & Manufacturer Certified cars, terrific savings on our new and the highest level of customer service in the industry.

Regarding selection, quite simply nobody have more cars trucks & SUV’s in stock. We typically have 10,000 vehicles to choose from.

Re savings, we sell more so we can do so for less. Our unpresented 44 dealerships have tremendous economies of scale so we can save you more.

Our Business Development Centers are trained to give easy appointments, competitive pricing and rates with an emphasis on customer satisfaction. Many of our stores are proud recipients of the J.D. Power & Associates Certified Retailer Awards, which specifically reflects customer satisfaction.

I hope this helps and remember The Herb Chambers Companies would like to give you all the info you need to make an informed decision.

Yours Truly

I filed bankruptcy before, do I qualify for financing?

Good question, the key is if you have reestablished some credit. If you want to make certain, let me suggest that you complete one of our on-line credit applications on www.herbchambers.com . You will find it under “Financing” then choose “Apply For Financing”. It will be kept confidential and be directed to a financing Client Care Specialist for a pre approval.

The good news is The Herb Chambers Companies have 44 dealerships and works with numerous banks. Many banks are willing to overlook some past credit issues. As I mentioned, your options are based on how you are doing at rebuilding / reestablishing your credit as well as your job history, income and the amount of your down payment.

I also suggest you do as much of the following as you can; Do save as much cash as possible to put down on your next car. See if you can maybe get a cosigner, with good credit. Avoid @ all costs a buy here…pay here used car lot. The unknown quality, high interest and premium you will pay will only further hinder your efforts. Continue to make timely payments. Remember your credit history with others since your bankruptcy will dramatically help what you are trying to accomplish.

Furthermore, as you go about your shopping I want you to know that we have established in all of our dealerships a Client Care Specialist (CCS). The CCS’s job is to provide Internet shoppers like yourself with a painless and professional shopping experience as you shop for a car at Herb Chambers.

I hope this helps & good luck!

Race Herb

This is a TV commercial for Herb Chambers Chrysler Jeep Dodge and their brand new Lifetime Warranty. We also created a video game to go along with it. Watch the spot and then go to www.raceherb.com and try to beat the top score!
Race Herb Commercial